1. Introduction
Say Less (“we,” “us,” or “our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our app and services.
2. Information We Collect
- Account information: email address, display name, and avatar you provide during registration.
- Conversation data: messages you exchange with AI characters, which may be stored to enable memory and relationship features.
- Character memories: summaries and relationship data generated from your conversations to personalize character responses.
- Usage data: message counts, feature usage, and app interactions to improve performance and enforce plan limits.
- Device & technical data: timezone, browser type, and IP address for security and debugging.
3. How We Use Your Information
- To provide and maintain the Say Less service, including AI character conversations and memory features.
- To manage your account, subscriptions, and billing.
- To enforce message quotas and prevent abuse.
- To improve our AI models and app experience.
- To communicate with you about your account, updates, or support requests.
4. Data Storage & Security
We use industry-standard encryption and secure cloud infrastructure to protect your data. Conversation data and memories are stored in encrypted databases. While we take reasonable measures to safeguard your information, no system is completely immune to security risks.
5. Data Sharing
We do not sell your personal data. We may share limited information with trusted service providers (e.g., cloud hosting, payment processors) solely to operate the app. AI conversation processing may involve third-party language model providers under strict confidentiality agreements.
6. Your Rights
- Access, update, or delete your profile information from the Account page.
- Download a copy of your data using the “Download my data” feature.
- Clear all character memories at any time.
- Delete your account, which permanently removes your profile, messages, and memories.
7. Cookies & Tracking
We use minimal cookies and local storage to keep you signed in and remember preferences. We do not use third-party advertising trackers.
8. Children
Say Less is not intended for users under 16. If we learn that a child under 16 has provided personal information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notice. Continued use after changes constitutes acceptance.
10. Contact Us
For privacy questions or data requests, contact us through the app or at our support channels.