Refund & Cancellation Policy

Last Updated: June 2026

Subscription Cancellation

You may cancel your subscription at any time through your account settings.

When you cancel, your subscription will remain active until the end of your current billing period. You will not be charged again unless you reactivate your subscription.

Refund Policy

Due to the digital nature of our services, all purchases are generally non-refundable.

However, refunds may be provided in the following situations:

  • Duplicate charges
  • Accidental multiple purchases
  • Billing errors caused by our system
  • Technical issues that prevent access to paid features and cannot be resolved

Refund requests are reviewed on a case-by-case basis.

Free Trial

If a free trial is offered, users may cancel at any time before the trial period ends to avoid being charged.

Unauthorized Charges

If you believe your account has been charged without authorization, please contact us immediately so we can investigate the issue.

Contact Us

For refund requests, billing questions, or subscription support, contact:

support@saylesschat.com

We aim to respond within 24–48 hours.